The Challenge
Selecting the ideal tea products from numerous brands to meet a user's specific drinking preferences can be challenging, due to the significant gap in consumer knowledge about the benefits and varieties of functional teas. This barrier will cause consumers to feel confused in the selection process, indicating a potential need to simplify the process.
The Soluction
Selecting the ideal tea product to meet a user's specific drinking preferences from among numerous brands can be challenging, indicating a potential need for a simplified selection process.
The Challenge
Based on the Patient First concept, I narrowed down the healthcare issues to the popular topic that people will discuss in the UK, which is GP services accessibility.
Many people face securing GP appointments, a fundamental step in accessing broader NHS services. A significant portion of respondents indicated problems in accessing their GP, with only 54% reporting a good experience in making an appointment. Vulnerable groups, including older people, disabled individuals, those on low incomes, or those whose first language is not English, are particularly struggling to book appointments.
The Soluction
TeaMate is a digital sommelier offering search, educational, and e-commerce services for all tea lovers.
The Soluction
TeaMate is a digital sommelier offering search, educational, and e-commerce services for all tea lovers. Whether you're in search of herbal tea to meet your health goals, a casual user seeking daily comfort tea, or someone looking for the perfect tea-related gift, TeaMate enables you to discover the best teas in just one minute.
Hello ✌🏼
I'm Wen Lee
UX/UI Designer
Creative
Team Player
UX/UI Designer
My design philosophy is to remain open-minded, be creative, and always stay curious about real human needs.
What can I bring to the team?
Inclusivity
Leveraging my international background, I strive to design experiences that embrace diverse cultures and perspectives.
Insightful
Driven by a fascination with human behaviour, I continually ask "why" observing the user to uncover new opportunities.
Innovative
Fueled by a creative mindset, I consistently push myself to generate novel ideas during the ideation stage.